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Cookies policy
This website, henceforth "Website" uses cookies to improve the User’s experience on the Website, as cookies track the User’s interaction with the various services offered by the owner of the website, CIVITATIS TOURS S.L.,S.L 1.- What are cookies?Cookies are small text files that are downloaded and stored in the user's terminal (computer/smartphone/tablet) when accessing certain web pages and allow the website, among other purposes, to remember browsing preferences and navigate efficiently, making the interaction between the user and the website faster and easier.
The information stored in cookies are not linked to any personally identifiable information the user might submit (such as the User’s name, address or bank details). It is completely anonymous and does not contain any sensitive information.
The Website uses cookies, pixels and other storage and information retrieval devices to track the User’s interaction in the Website. CIVITATIS TOURS S.L. uses the following cookies:
First-party cookies
CIVITATIS cookies: These types of cookies make the Website work correctly and are; therefore, essential so that the User can access all of the Website’s options and can browse the Website normally. For example, they allow Users to save their preferences.
| Company | Information | Purpose |
|---|---|---|
| Civitatis | User location and personal preferences | These are used to offer more personalized services and information, for example, they set the correct price currency depending on where the User is from. |
Third-party website cookies
Tracking cookies: These cookies collect anonymous information on how a User browses the Website, where they have been, when they have returned, where they came from, to determine why the User has visited the Website and other statistical information, as well as to improve how the service works.
| Company | Information | Purpose |
More information |
Storage period |
|---|---|---|---|---|
|
Google Analytics |
What pages Users have visited, browsing time, where the User came from, location... | Statistical information on how the User found the web page, what they look at and if the website is working correctly | 26 months | |
| Optimizely | What papes Users have visited, browsing time, where the User came from, location... |
Statistical information on how the user found the web page, how they use it and if it's working correctly. Unlike Google Analytics, Optimizely uses this information about variations of the application which is in an experimental stage and that will help provide the User with a better experience. |
See | 6 months |
| New Relic | Browsing information | Reports on how the Users use the website and if it is working correctly | See | 6 months |
Publicity cookies: These cookies allow the management, in the most efficient way possible, of the publicity spaces that are included in the Website, app or platform from which it provides the requested service based on criteria such as the content edited or the frequency of the ads. They show Users publicity which the User will most likely be interested in.
| Company | Information | Purpose | More information | Storage period |
|---|---|---|---|---|
| Doubleclick (Google, Inc.) | Provides information on the ads that have been shown to the User, which ads interest what Users and if the User visits the advertiser’s webpage | To improve and manage the ads which are shown to Users and try and avoid the same ads been shown too many times | See | 18 months |
| Information on Facebook Users and how they browse Facebook pages | Facebook allows Users to share pages with their Friends and see if their friends also like it and to customize the ads in Facebook | See | 400 days |
The owner of the website and the party responsible for the processing of the cookies used here, as well as their contact details, are accessible in the Legal Notice on this page. There may also be cookies from third parties other than the owner of this website, as explained below.
4.- What is the legitimacy of the use of cookies?In the case of technical cookies, i.e. those that are essential to browse this website and receive the service offered through it, the legal basis for their use is the agreement through which you decide to use this website and its services.
The legal basis for the use of the rest of the cookies is the user's consent, which is requested at the time of accessing this website, and may be revoked at any time. The withdrawal of said consent won't affect the possibility of browsing this website and using its services, but the processing of data previously carried out won't lose its lawfulness due to the fact that the consent has been revoked.
5.- To which recipients will cookies be communicated or can they be accessed?When third-party cookies exist, as indicated above, third parties may access and use cookies in the manner described above. In this regard, all CIVITATIS partners will be able to access cookies. You can find out about transfers to third countries, if any, made by our partners in their corresponding privacy policies, which you can access by clicking on the name of each of them via the following link: partners.
For more information on the processing of your personal data, please consult the CIVITATIS privacy policy.
6.- Web beacons or web bug:This Website also uses Web Beacons, which are one pixel by one pixels, visible or invisible, electronic images placed within the source code of some websites, and are very similar to the cookies. Web Beacons are often used for statistical information, to measure specific Website traffic and User patterns. The information obtained from Web Beacons is always anonymous.
7.- Cookie management:Most web browsers or other storage devices allow you to manage your cookie preferences, to have more control over your privacy.
On the following links you have all the information available to configure or deactivate your cookies on your browser:
1. Internet Explorer (https://civitatis.link/2XHop0q)
- In Internet Explorer, select the Tools button and then select "Internet options"
- Click on the Privacy tab
- Under Settings, move the slider to manage the number of cookies which will be installed on your browser: Block all the cookies, High, Medium high, Medium (default level), Low and Accept all the Cookies. Then press ok
2. Mozilla Firefox (https://civitatis.link/2XEx0Rs)
- Click on the menu button and choose Options
- Select the Privacy panel
- Set Firefox will: to Use custom settings for history. Check mark Accept cookies from sites to enable cookies, and uncheck it to disable to them
3. Google Chrome (https://civitatis.link/2XIzo9R)
- Select the Chrome menú icon
- Select Settings
- Near the bottom of the page, select Show advanced settings
- In the “Privacy” section, select Content settings and select if you want to allow or block the cookies
4. Safari (https://civitatis.link/2XKkiAw)
- Choose Safari and then Preferences
- Click on Privacy
- Click Details
- To remove the cookies, click Remove All Website Data or click Details, select one or more websites, then click remove
- If you remove information stored by a website, the website may not be able to provide services it has provided in the past
If you do not want to be tracked by cookies, Google has developed an ad-on to install on your browser. Cleck here for more information: https://civitatis.link/2XM7jye.
8.- Cookies in your mobile devicesThis Website also uses cookies or other storage devices on mobile devices. Just like in computer and laptop browsers, the mobile device browsers allow you to configure your privacy options or settings to disable or delete the cookies if you want.
If you want to change the privacy options, follow the instructions specified on your mobile browser.
Here are some examples that will help you modify the privacy options on your Smartphone:
- IOS: (https://civitatis.link/2XGm1XA)
- Windows Phone: (https://civitatis.link/2XHop0q)
- Chrome Mobile: (https://civitatis.link/2XM85LE)
- Opera Mobile: (https://civitatis.link/2XJgcc7)
We inform you that in the case of blocking or not accepting the installation of cookies, it's possible that certain services may not be available without the use of cookies or that you may not be able to access certain services or take full advantage of everything this website has to offer.
The user can access the cookies configuration panel and manage them at any time, as well as revoke the consent initially granted, by clicking here.