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Morocco Marrakech

Transfers in Marrakech

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Airport - Hotel

A chauffeur will be waiting for you
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Hotel - Airport

A chauffeur will be waiting for you
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Round trip

The most popular transfer
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Other transfers

Book other private transfer services
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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Marrakech with a minimum of 8 hours in advance

  • P - How long does the journey from the hotel to the airport take?

    R -

    If you have booked a return transfer service, we recommend booking the pickup from the riad or hotel at least 2 hours before your flight departure time.

    It takes about 20 minutes to get from the city centre to the airport.

    Keep in mind

    Please keep in mind that most of the streets in the Medina are not accessible to cars, therefore the driver will wait for you as close as possible to the riad and from there will take you to your accommodation (it can also be someone else from the same company).

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.

  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

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Total price per vehicle

4 passenger vehicle US$ 17.10
7 passenger minivan US$ 21.30
14 passenger minibus US$ 38.40

Our customers' reviews

These are genuine reviews written by our customers.
9 / 10
8.98
16,043 reviews | 196,123 travellers

5 out of 16,043 reviews

8

06 / 21 / 2024

S
Santiago

Spain

Fue un poco dificil encontrar al conductor al llegar al aeropuerto, pero una vez que lo encontramos todo fue perfecto. Nos llevo hasta el hotel y nos acompaño caminando ya que era una calle donde no se podia entrar con el coche. Además, como no encontrabamos el hotel, el conductor llamó desde su telefono al hotel para que le indiquen donde es y asi nos pudo dejar en la puerta. Excelente servicio

I travelled with my partner
10

06 / 20 / 2024

D
David

Madrid , Spain

Genial. El conductor contacto con nosotros vía WhatsApp para acordar el punto de recogida ya que la gran parte de los Riads en la Medina no son accesibles en vehículos y tienes que ir algún punto de encuentro. El vehículo super limpio y el conductor muy amable. 100% recomendable Translate this opinion into English.

Brilliant. The driver contacted us via WhatsApp to agree on the pick-up point since most of the Riads in the Medina are not accessible by vehicle and you have to go to a meeting point. The vehicle was super clean and the driver was very friendly. 100% recommendable Opinion translated. Show original.

I travelled with friends
10

06 / 15 / 2024

B
Belén

Antequera, Spain

Ha sido la primera vez que he reservado un traslado con civitatis pero no será la ultima. Estoy muy satisfecha con lo contratado. Tanto el conductor de la ida como la llegada se pusieron en contacto conmigo antes del traslado mediante whatsapp, lo que me dio tranquilidad. En la ida pude avisar sin problema del atraso del vuelo y del retraso que tuvimos por culpa del control de pasaporte. Los conductores amables, simpáticos, educados y el coche muy limpio. Servicio muy recomendable

I travelled with my partner
10

06 / 07 / 2024

M
Martin

Elche, Spain

Todo perfecto, desde el primer momento tuvimos una comunicacion muy fluida con el chofer a traves de whatsapp. Estuvimos cerca de 1 hora para pasar el control de pasaportes y en todo momento nos indicaron que no, nos preocuparamos que estarian esperandonos. Otro punto muy positivo, es que el chofer llamo a nuestro riad para que alguien viniera a recogernos, para acompañarnos hasta la puerta Translate this opinion into English.

Everything was perfect, from the first moment we had very fluid communication with the driver through WhatsApp. We spent about 1 hour going through passport control and at all times they told us no, we were worried that they would be waiting for us. Another very positive point is that the driver called our riad to have someone come pick us up, to accompany us to the door. Opinion translated. Show original.

I travelled with my partner
10

06 / 02 / 2024

E
Elisa

Spain

Servicio impecable y seguro, si pudiera daría más estrellas. En todo momento están en contacto contigo por whatsapp. Tuve que solicitar a última hora el traslado un poco antes e intentaron llegar antes, casi 30 minutos. Además, nos surgió un imprevisto a última hora y el conductor ya había llegado a casa, aún así volvió para ayudarnos. El conductor es la mejor persona que me llevo de Marrakech, nos salvó la vida! Un chico verdaderamente empático y profesional. un 10 de 10!

I travelled with small children
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