P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Budapest with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service, we recommend booking the pick-up from the hotel 2,5 hours before your flight. Although it normally only takes 30 minutes to get from the city centre to the airport, the security control is extremely slow.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 1 hour from the boat's docking time.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
P - Where will the driver be waiting for me?
R -
Airports: the driver will wait in the arrivals hall, just after luggage pick up.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
El traslado fue perfecto, todo según lo acordado. Nuestro chofer Iván se puso en contacto por washap antes de tomar nuestro avión dándonos las indicaciones para ponernos en contacto a nuestra llegada a Budapest. El coche nuevo y cómodo con amplio maletero y el conductor se encargó de colocar las maletas y descargarlas a la llegada al hotel. Traslado muy recomendable.
Translate this opinion into English.
The transfer was perfect, everything as agreed. Our driver Iván contacted us by Washap before taking our plane, giving us instructions to contact us upon our arrival in Budapest. The car was new and comfortable with a large trunk and the driver was in charge of placing the suitcases and unloading them upon arrival at the hotel. Highly recommended transfer.
Opinion translated. Show original.
I travelled with teenagers
10
06 / 20 / 2024
G
Giuseppe
Italy
Alex ci ha contatti prima della partenza per organizzare il pick up e poi ci ha aspettati per ben tre ore perché il nostro volo era in grande ritardo e si è preso cura di noi accompagnandoci a destinazione alle 3 di notte! Siamo rimasti molto contenti del servizio
Translate this opinion into English.
Alex contacted us before departure to organize the pick up and then waited for us for three hours because our flight was very late and he took care of us by accompanying us to our destination at 3 in the morning! We were very happy with the service
Opinion translated. Show original.
I travelled with small children
10
05 / 28 / 2024
F
Federico Guaita Orusco
Gilet, Spain
Espectacular, preocupación por que te recojan a la hora?? ninguna. Nos tenia que recoger a las 04:00, hemos bajado de la habitación a las 03:47, ya estaba esperándonos, con una sonrisa, abriéndonos la puerta del coche y dándonos la bienvenida. Le he dicho a que terminal nos tenia que llevar y lo llevaba muy bien preparado. Que tranquilidad.
Lo recomiendo.
Translate this opinion into English.
Spectacular, worry about being picked up on time?? none. He had to pick us up at 04:00, we came down from the room at 03:47, he was already waiting for us, with a smile, opening the car door for us and welcoming us. I told him which terminal he had to take us to and he was very well prepared. What tranquility. I recommend it.
Opinion translated. Show original.
I travelled with my partner
10
05 / 18 / 2024
S
Sara
Madrid, Spain
El servicio desde el aeropuerto al hotel fue perfecto.
Justo al desembarcar se puso en contacto con nosotros Balog Zoltan y enseguida se personó en la zona 4 del aeropuerto.
El camino hasta el hotel fue agradable.
Esperamos que le regreso sea similar.
Translate this opinion into English.
The service from the airport to the hotel was perfect. Right after disembarking, Balog Zoltan contacted us and immediately showed up in zone 4 of the airport. The walk to the hotel was pleasant. We hope your return is similar.
Opinion translated. Show original.
I travelled with small children
10
05 / 11 / 2024
M
Mayte
Madrid, Spain
El traslado se realizó adecuadamente, el conductor se puso en contacto con nosotros antes de aterrizar y recibimos un mensaje con las instrucciones. Nada más recoger el equipaje nos pusimos en contacto con él y en 5 minutos estaba en el lugar indicado.
Translate this opinion into English.
The transfer was carried out properly, the driver contacted us before landing and we received a message with instructions. As soon as we picked up the luggage we contacted him and in 5 minutes he was at the right place.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 13,354 reviews
06 / 23 / 2024
Zaragoza , Spain
El traslado fue perfecto, todo según lo acordado. Nuestro chofer Iván se puso en contacto por washap antes de tomar nuestro avión dándonos las indicaciones para ponernos en contacto a nuestra llegada a Budapest. El coche nuevo y cómodo con amplio maletero y el conductor se encargó de colocar las maletas y descargarlas a la llegada al hotel. Traslado muy recomendable. Translate this opinion into English.
The transfer was perfect, everything as agreed. Our driver Iván contacted us by Washap before taking our plane, giving us instructions to contact us upon our arrival in Budapest. The car was new and comfortable with a large trunk and the driver was in charge of placing the suitcases and unloading them upon arrival at the hotel. Highly recommended transfer. Opinion translated. Show original.
06 / 20 / 2024
Italy
Alex ci ha contatti prima della partenza per organizzare il pick up e poi ci ha aspettati per ben tre ore perché il nostro volo era in grande ritardo e si è preso cura di noi accompagnandoci a destinazione alle 3 di notte! Siamo rimasti molto contenti del servizio Translate this opinion into English.
Alex contacted us before departure to organize the pick up and then waited for us for three hours because our flight was very late and he took care of us by accompanying us to our destination at 3 in the morning! We were very happy with the service Opinion translated. Show original.
05 / 28 / 2024
Gilet, Spain
Espectacular, preocupación por que te recojan a la hora?? ninguna. Nos tenia que recoger a las 04:00, hemos bajado de la habitación a las 03:47, ya estaba esperándonos, con una sonrisa, abriéndonos la puerta del coche y dándonos la bienvenida. Le he dicho a que terminal nos tenia que llevar y lo llevaba muy bien preparado. Que tranquilidad. Lo recomiendo. Translate this opinion into English.
Spectacular, worry about being picked up on time?? none. He had to pick us up at 04:00, we came down from the room at 03:47, he was already waiting for us, with a smile, opening the car door for us and welcoming us. I told him which terminal he had to take us to and he was very well prepared. What tranquility. I recommend it. Opinion translated. Show original.
05 / 18 / 2024
Madrid, Spain
El servicio desde el aeropuerto al hotel fue perfecto. Justo al desembarcar se puso en contacto con nosotros Balog Zoltan y enseguida se personó en la zona 4 del aeropuerto. El camino hasta el hotel fue agradable. Esperamos que le regreso sea similar. Translate this opinion into English.
The service from the airport to the hotel was perfect. Right after disembarking, Balog Zoltan contacted us and immediately showed up in zone 4 of the airport. The walk to the hotel was pleasant. We hope your return is similar. Opinion translated. Show original.
05 / 11 / 2024
Madrid, Spain
El traslado se realizó adecuadamente, el conductor se puso en contacto con nosotros antes de aterrizar y recibimos un mensaje con las instrucciones. Nada más recoger el equipaje nos pusimos en contacto con él y en 5 minutos estaba en el lugar indicado. Translate this opinion into English.
The transfer was carried out properly, the driver contacted us before landing and we received a message with instructions. As soon as we picked up the luggage we contacted him and in 5 minutes he was at the right place. Opinion translated. Show original.